Forum: MarketPlace Customers


Subject: "These comments will not become public until the merchant approves them."

markdc opened this issue on Dec 01, 2001 ยท 15 posts


Cin- posted Mon, 03 December 2001 at 12:02 AM

Well there are other forums where you can post your concerns about a product, and where other users can view those concerns... Just like in real life... not that long ago there was this thing on the news about McDonald's selling a "Deep Fried Chicken Head"... a lady ordered some chicken wings, and in the package there was a chicken HEAD that had been deep fried... now you're not going to find a big sign at McDonald's saying "Buyer Beware, Product May Contain Chicken Heads", but if you're really concerned about buying chicken wings from McDonald's and you do your research you will find newspaper articles, and newscast footage of a deep fried chicken head... I can't really say what I'd do if someone posted negative comments about my Marketplace items (well item there's only one) because it was just released today and no one has bought it yet, let alone commented on it! But if I were to get a negative comment, I'd first see what I could do to fix it... if it's not fixable, then I probably would let the comment be shown on the item page, with my own comments on the issue so that any future purchasers would get as much info as they can, and make an informed decision... but if it's something that can be fixed, I'd do so, and make sure that anyone who already has purchased it get the update, and that any future customers get the most recent version... So my point... I lost it there with the whole chicken head thing... if you find a product lacking, get in touch with the creator, see if they can fix it, or if they don't responde, post to the forums... let people know what it is that you don't like about the product, either the person will take care of it, or their sales will suffer... if they don't care enough about their merchandise then people will stop buying... shrug I'm done rambling now. :)