Micheleh opened this issue on Dec 03, 2001 ยท 114 posts
Kelderek posted Tue, 04 December 2001 at 9:58 AM
As a consultant in customer relationship management, I consider this an almost unbelievable attempt by a software company to totally destroy its credibility. This is the stuff that makes great case studies to use in CRM seminars... Thanks! I would just like to ask: (1) Which customers does CL consider most valuable ones: The ones they already have and that have paid for their software and that without doubt will pay for an upgrade too. Or the dishonest, potential customers that stole the software and that might, if they are honest (!) enough, consider paying for it if they get a hefty discount by proving that they are thiefs? (2) Why does a company that is supported by the strongest and most loyal community I have ever seen in the software business risk its reputatation by legalising criminal behaviour? The very same behaviour that the community in question strongly opposes against in forums like this one? (3) Why should I pay for the upgrade to Poser 5 if I can steal it? It is after all OK with CL to do so. Three very important questions to think about. The third one is simple, the other two requires some thinking from CL.