Has anyone considered that Steve Cooper et al have worked in the graphics software industry for some time? They've nursed their products through development, marketing, distribution. On top of that they've had to run the company, pay their employees, overhead costs, taxes, etc. They've had to satisfy their customers all the while balancing on that tightrope between their needs and ours. Unlike many small new companies they've even managed to survive their first year. But I suppose that none of that really counts for very much since so many of us are so damned sure we know their business better than they do.