heya; just a note: we all accept that opened software can't be returned, blah blah blah. if it doesn't work, the license says you accept it anyway, blah blah blah. however, allereirauh is correct. there was a book that came out recently (sorry, cant remember the name), that explained that OTHER laws in place override these practices. in short, you are legally entitled to try out products before you purchase them. (you can try on clothes, you can take a test drive, etc). if you are not able to try them out prior to purchase, you are entitled to an at-home trial period. and if the sweater doesn't fit, and the engine doesn't turn over, and your software doesn't do what you expect it to do, you are entitled to return it for a refund. the no return policy and the 'you agree to keep this, no matter what' licenses are really not enforceable (so says the book; i'll try to get the title for you), and are only stopping us because we are used to it and complacent about it.