Yes, DAZ was listening. We appreciate all your support and try our best to support you when you need it. While I won't be offering tech support round the clock I will be checking me emails periodically and should you run into difficulties just let me know. I promise to get back to you before too long. Sorry I didn't get to these postings earlier - I was at "The Lord of the Rings." All I can say to that is WOW!! Most people seem to not have had troubles getting their downloads but for those of you who did - I'm off to set up some downloads for you. Thanks for your patience and have a great holiday! Reba