I got Mike2 ok last night, but I had the same problem (no dl link) earlier in the week. Several emails went unanswered for 2 days before I broke down and called the 800 number. That got me going real quick. Unfortunatly, that's not an option for right now. I love Daz products, but I've spent a few sad weekends over the past year without my purchases. And, hardly a weekend passes without someone complaining in this forum about this same issue. I think they need to take a serious look at customer support. I've never had but one problem in the Renderosity Marketplace and it was solved, on a weekend morning, in a matter of minutes. Great support here.