It all comes down to someone who can't see past their own stubborn concept of something they think shouldn't be. It is one thing to have concerns, and express them. Believe me, I went to great lengths to clarify every issue I could think of. Everyone involved was most supportive and went out of their way to inform me. I was sold on Poserworld a month before I got the money to subscribe. Not a single person had a bad thing to say about Poserworld. No one attacked me for asking questions. Now that I am a member, I continue to be impressed. I had a suggestion about fine-tuning the categories for clothing. Steven and Rena jumped on that suggestion, and made the changes almost immediately. If you take all the issues and items that make up a great product and great customer service, you find them all at Poserworld. So what do we want? Do we want to hold onto some initial impression that left us with concerns? Or do we want to see the evidence, hear the recommendations that come freely from satisfied customers? I guess I'm reminded of something my grade school teachers used to always say to/about me. "You can lead a horse to water, but you can't make him drink." I was a very stubborn child, and have since mellowed out. I can see the light.