Okay, I did find out something, when I manually placed the files the first time I put them in a directory folder called Kozuburo, that is where some of his hair files are, when I added his wavy hair I thought I was suppose to put it there but I checked the cr2 and it is different, so the only thing I can think of is the spelling has to be exactly the same as the cr2 file states or it will not work. That is the best I could do. Hope this helps. Sharen