johnnydnh opened this issue on Jan 10, 2002 ยท 7 posts
johnnydnh posted Fri, 11 January 2002 at 11:28 PM
Thanks for all the suggestions. The situation was resolved in the best manner possible. I wrote TurboSquid and told them what happened. I got a reply back within hours and later today they sent me the "fixed" files. I assume that they must have converted them to an earlier version of lwo? At any rate, they work beautifully now in Vue. I am very impressed with the customer service at TurboSquid. I also am very impressed with the replies that I received here in the Vue forum. I have had a few questions from time to time and have always gotten excellent responses here. Thanks again!