Ok..let me clarify a few things before it gets any worse. If u will try and remember all of my versions of vue are full versions...not upgrades. The plant bundle was bought for version 3 patched to version 3.1. The serials are specific to that version and that vue serial. IF I wanted to use those plants with the vue 3.1 full version I purchased, the plants would not work, cos their original serials are not linked with the 3.1 full version. Likewise they are not linked to the version 4 I have because it is a full version and not an upgrade version. If it had been an upgrade version it would have accepted the plants had they already been installed on my version 3 that I purchsed them with, and they would have worked. Also...I don't have the old version 3 installed any more....I needed to conserve hard drive space and when I first installed vue 4.....I had to install and uninstall 8 times if u remember and I ended up having to delete everything and do a complete reg edit to get it to load. Now...Steve was aware at the time I had all those install problems that there was a problem with my veg bundle as well. In fact I specifically asked him to exchange my full version to an upgrade version to help with the transition and the problems....it (the request) was never acknowledged or responded to. Instead he gave me other instructions to try and get vue 4 up and running. I sent him numerous pz3 files to look at, and after getting one response to one of the pz3's (saying I had forgotten to include the textures with it) that was the last I heard about them. He did however help mike and I with the 4.03 beta patch if anyone can remember. But this didnt address the plants or request for an exchange from full version to upgrade version. So due to their previous lack of response re the veg bundle this is the reason I posted in the forum to swap my version. Im not trying to do anything illegal..I would just like to be able to use the existing plant bundle; it will mean my uninstalling vue 4 completely and installing vue 3 then patching it, installing my plants, then upgrading it to vue 4 and then patching it to 4.03. I am prepared to do that just to get my plants. I am NOT prepared to buy another plant bundle..cos I dont have another $200AUS to get them. I hope this clarifies things more. I am not saying that E-On have not been helpful, I am asking for help that was previously asked of them but not addressed. However I will contact them again and post their response as soon as I get it.