Do contact them again, Beck, and keep the contact clear about it being solely about the veggies not installing properly as they should in 4.03. I'll say this part one more time, because I know others have been confused about this, too, but the only difference between a "full" version of Vue and an "upgrade" version is the price, nothing else. If you upgraded Vue from v.2 to v.3, your Vue 3 is a full and complete version of the program. The price has nothing to do with the actual application. All Vue installations are full and complete versions -- except for the demos, which are specially limited. There is no way you'll be asked to re-purchase the vegetation bundle. You bought it, it's yours to use in every subsequent Vue version you ever, ever have. The veg question probably just got overlooked with all the PZ3 and installation troubles at the time. So just re-contact them regarding the veggies, and I'm sure they'll have you set up and generating plants in no time at all. Let us know how it goes! :)