Hey Orio, glad to see you in this thread. :) Actually, she won the Vue 4 prize in the Vue contest we had here, last August. It had been donated to Renderosity by E-on, so they are very much aware of it being legitimate. If THEY can't give away a copy of Vue 4, who can? ;) Anyhow, I agree with you completely. Beck, have you contacted Steve yet? Make sure you let us know what happens. Stay on them, and send them the link to this thread, too. I noticed there was at least one person who doesn't sound impressed with E-on's customer support (post #13 by "roadtoad"). Of course WE know that's not true, but anyone else reading this might have to wonder....