Like I said, they were under the impression that the real artists had sent the work. They know better now so there can't be any more excuses. I was the first one to speak rationally to them, everyone else was yelling at them. We'll see if there are any more complaints after this, and Royo's agency should contact them. At least now they are acknowledging that art was stolen and that's a step in the right direction. I intend to keep an eye on this.