Ron, I'm with you. I've always bought the best I could afford. This is an 8100 with pc800 rambus. (For some reason they changed their numbering system and now this is the 8200). I will say that in the last year, what was great tech support, has gone right in the dumper. People with absolutely no experience. I has one try to answer a w2000 os question by logging on to Google and going to Computer Gripes! Regards, Pinto