Thanks for responding Sacred Rose - BTW did you get your veg pack working? I guess I am just frustrated with the whole ordeal... If anything I still feel they should post a note on there site saying there are issues with the veg pack rather than waiting for people to buy it and then get flooded and very busy with emails about things not working correctly!! Just a thought :) but yes I plan on getting a clear answer, fix, or refund, whatever the case may be until this is resolved.