Yvette, I did another purchase today and again, it works, after some tinkering. Here's the breakdown of what I did. 1) First I tried using IE 5.0 but didn't work. I kept getting the error message. I also could not install / reinstall to a newer version of IE due to my corrupted win98 SE. 2) Then, I installed netscape 6.2 with all default settings, and it works. The filled fields are as shown in red in the attached figure. I was using a visa check card btw. I hope this might help you pinpoint and solve this problem. I also hope the new marketplace would be running as smooth as before and even better soon. Hang on there Yvette. Dennis