Thorgrim opened this issue on Feb 19, 2002 ยท 27 posts
ronknights posted Wed, 20 February 2002 at 10:22 AM
Hey, I sympathize with your problems, and would like to help. But it seems we're just not getting sufficient information up front. Believe me, I am a darned good Technical Support Engineer, and have a great instinct for problems and resolution. But I wouldn't even begin to offer solutions or suggestions without all the facts. Your most recent post indicates the great difficulty here. You still have not divulged all the relevant information that would help us help you. Something about going back and forth between Windows 2000 and Windows 98 is very relevant. It's also relevant to note if you had problems loading the file in one operating system or the other. I've had my say, and I'm saying this because I (and others)want to help. But I don't feel we have the proper information or tools yet to do the job. Ron