Can't help with the no-play problem, but shut down your PC and look closely at the CD drive door or in fact just underneath it to one side is a very small pin hole. Straighten out a large paper clip and push it into the hole, the CD door will release and you can retrieve the disc. Make sure you have TURNED OFF the computer before using this trick. Learned this little known dodge from a repair tech relative. Computer shop sharks probably make a quick buck in the back room from terrified victims of this dilemma. Getting back to your system the re-boot should sort it out, not quite sure but some magazine CD's only open in Internet Explorer browser and no other. Another trap I fell for was an English PC mag with Amapi 3D on the cover disc, ooooooh, it was DVD format and I couldn't run it. Tommy.