Mike, I have written an e-mail to RH february 20, exactly as they indicate on their webpage (with my reg key number, purchase date, registered name etc.) for "old" registered users of 3Dexploration from XDimensions. February 26, I got my update to Deep Exploration v.2, with the reg key and every thing. It works great. Have you done so also, or just wrote a "private " request? Guitta