I'm a staunch fan of DAZ. I've gotten nothing but the best customer service from them. They're staff are great to deal with when you have a problem. And their prices are incredibly low compared to other places. Go check the standard human figures at Zygote. They're basically the same as the stock Poser 3 and 4 figures, but for other programs like 3D Max and they charge two to three times as much for each one. Other places charge even more. One place (sorry, I forget the name of the place, but it's very well known) offered a year or so ago a boxy little man, made of cubes, and they were charging something like $500 for it. Sheesh! What a rip-off. So, no, I don't feel victimized at all by DAZ. They're a great company. I'll continue to do business with them as long as they exist. Melanie