Attached Link: mailto:sales@daz3d.com

Rest assured, they'll take care of you. I bought Vicky 1 when she first came out. Then the clothes pack; Mike 2; a dragon; some textures; downloaded Steph for free; other props, etc. I downloaded each of them immediately after the transaction with out a hitch. I bought the Vicky Updo hair this Sunday afternoon (PST)and Mike... er Dan Farr himself processed my order. I'm totally happy with DAZ. I'm gussing you didn't notice that you had been directed to the download page. I missed it my first time, thinking it was just a confirmation. An e-mail to AnneMarie (sales@daz3d.com) will probably set you right.