igohigh opened this issue on Mar 20, 2002 ยท 10 posts
casamerica posted Wed, 20 March 2002 at 5:49 PM
Considering how many people were probably eligible for Steph and the number of people now wishing to get the update, I think the response time from Daz has been fantastic. I set in my information early this morning requesting my link for the Steph update. I honestly expected up to a 72 hour wait. No problem. With the sheer number of people that is what I expected. I check my email this afternoon and my link is already there. THAT is service. There are going to be bumps in the cyber-road from time to time. It happens. Afterall, the cyber-road was created by people and we all know how they can be. But the people at Daz are good people. They do seem to go out of their way to try and get the customer what is needed. And they are trusting. Perhaps, too trusting in today's environment. That is a conscious decision they have made to try and serve their customers better. It is also another example of how good they are. So, put aside the talk about price-gouging (Ridiculous) or the occassional server burp or the "no maps with the model" complaints (For their prices?) or the "who the hell needs another female model" complaints (You can never have too many females ;-) ). It is a good company comprised of good people and I think they should be dealt with and treated as such... even when that bump or burp shows up. I had planned to post my own thread after finding my link so quickly, but I decided to just hijack this one for second. Hope you don't mind. Take care and be well. casamerica