Marque, This is what I get when I click on the update: Stephanie Update Any one who purchased the Stephanie product prior to March 11, 2002, will need to acquire the update which corrects the EyeSize Morph and makes Minor Adjustments to Skin Material. To obtain this update please contact us at tech@daz3d.com and provide the following information: Full name Current, valid email address you wish to be contacted with Date you purchased the Stephanie Invoice order # for your purchase Desired Platform (Windows/Macintosh) NOTE: Without the invoice number or date of purchase, we will not be able to verify your ownership (please provide at least one of the two). Also, if you do not provide your full name and a valid email address, we will not be able to send you the update. I sent them all of this information and have yet to receive a reply.