Maybe you should pull it out and we should try setting it together, I can't imagine they would have upgraded it enough with such a minor model change, I am getting no dots at all, and I agree, I really expected to see that from an HP (remember when HP was THE printer? ;) ) I was really impressed with the output and I took a looking glass to it too because I was suprised. Still wish I could have afforded the Big-guy Epson. /sigh But I am also happy with this one. JDexter