I agree on both points. I hadn't thought of the witch hunts, but simply saying that they were concerned about the legal consequences would have been polite. I guess part of it comes down to the exact wording of the response. Also, thinking about it, the vendor may have misunderstood and thought the second e-mail was a simple "I'm taking my business elsewhere" and that a response wasn't expected. Man, I hate these sticky situations. I'm going back to my own little world. The "Real World" is hard. ^_~