Tne new "you know what" has been released :-) You should have received a message letting you know. Please contact me directly if you didn't.

Varian: US and Canada orders (including online orders) are handled in Oregon, European orders are handled in Paris/France.

Spnnrmn: sorry to hear your questions remained unanswered. Who did you write to? What is your order number? I will try and find your tracking Nr for you. FYI, we are setting up a new order tracking system so that you will be able to monitor your orders and get tracking information in real time. Coming soon...

Steve.