Well often the site gets the blame when infact its some router between the user and the site that has a problem. i'm not sure where Renderositys servers are located but we are in the south (USA), a few times we've had problems such as this and a router search has pulled up a blockage somwhere between us and the user.....now i'm not trying to get out of any problems we may have :o) just trying to point out its not always our fault ;o)......Steve