I agree with just about everything you say here (as a merchant and a customer) except for the !/special character thing. I hate installing a product and then hunting around for the files. I have over 230 folders in my Pose directory along. As a result, I always rename everything (as I imagine most Poser users do, otherise they could never get their folders open or ever find a thing) and the special character helps me find my new stuff faster. This is why, as a merchant, I use the special character. I don't expect anyone to keep my products at the top of their list all the time; I am simply trying to help them find their new things faster after installation.