This isnt a new issue or complaint for that matter. For the past 2 months possibly longer the chatroom visitors have been harrased on several occasions by the same abusive person. Several members have voiced complaints, sent in multiple logs, & even convinced a few moderators to come into chat to personally deal with and/or witness what was happening in the chatroom. The problem is nothing has changed. The same abusive member continues to stalk and harrass no matter how many chat logs are instant messaged &/or e-mailed. So please don't take this the wrong way when I ask how is the tos protecting me as a member in chat when nothing has really changed? Few thoughts for a temp solution: mod duties in the chat room during peek hours. Im sure the mods could use the time to unwind & get to know other members of the community a bit better while helping to maintain the peace. Make certain regular chat members offical chat room welcome staff with boot powers. That way there is a very good chance there will be someone in the chatroom that can handle the situation before it goes above & beyond a hassle. Have the programmers create a need assistance command like the whisper and ignore command. As a help to the mod staff have it time & date stamp complaints while notifying online mods that there is a situation in room. Granted these are easier typed than applied. I dont know enough programming code to know how easy or effective the last idea would be. The way I see it atleast it would be something. Some sort of action instead of the safe standard fence sitting action the chat members have been recieving.