I have not only emailed the person who I thought ran it, Alan Harkelrod or what ever his name is...but I have called as well...and was told to choose a different time to d/l. I am up most of the night, and have tried at ALL times of the day and night. I am a female Petunia, not a male thank you. And I am not out to cause hurt to anyone, just frustrated that emails and phone calls don't do any good and I feel I wasted my money. I took that off the site itself this morning Questor. I'm not telling anyone else not to subscribe, and I probably shouldn't have posted it here, was just frustrated that I paid for something and was not able to get it. Marque