tbh If I were running a company or the manager of such..if I had a employee that called a customer a "whiner", they'd be walking to the door. It doesnt matter if they are stressed. It doesnt matter if they've had a bad day. Its not appropriate. No way. No shape. No how. Obviously there IS a problem. It may indeed not be the site, it may be a server between the site and the downloader. I myself experience this all the time with brycetech downloads. And my server is not the fault...for every time I can get the file perfectly when someone raises a question. I certainly dont tell a person to quit "whining". but, this whole thing raise an issue that I certainly hope the members here at r'osity will think about. THINK before you speak! Do not post things just cause you are pissed. In the past few weeks, Ive seen people point fingers, put others down, do businesses damage, do personal damage..and more. Just because they dont go get a chill pill or find a better wording for their problem. Step back and think before you blast someone with a problem. Its silly to cause damage to someone for nothing. Eventually, someone will to it to someone who will haul their ass into court for damages! again, a kind caution my friends... BT