I've given up on it too. First it wouldn't accept my password which I know is correct, and all attempts to create a new account with a different email account finally ends with "we are experiencing techinical difficulty". This, for DAYs while I've been trying to order something from PhilC so I'm resorting to the ancient but working Money Order... : ) What was most annoying was that they leave no real method of contacting them. You have to use canned subjects and then you can't leave comments - only that you have a question concerning one of their subjects and presumably you'll get a canned response/solution. That really sucks in 2002... and not a bloody phone number anywhere there. So as they don't want to hear from me... they shan't anymore. And I do feel good about that! : )