Yeah MartinC, it happened once about 5 or 6 months ago. Some random DB problems I guess, never figured out the whys. I was able to figure out the value they were reset to, and using backups and many hours of work, got the values back to within 1 or 2 of their real values, as if nothing had happened. Nothing lost. However, by them reseting the counts to zero, they just lost whatever downloads occurred from the point it hit to 3600 (or so) to the reset to zero, about a full day's worth. But, it was easier this way. :)