I worked at a call center that had all Dell computers for the employees to use at work. Those computers were always reliable. When I worked there, Microsoft Networks (MSN) was my company's largest client. Now Dell is. My former company does Dell customer service. I never used to recommend "off the shelf" computers, but I changed my mind when looking at the Dell web site, and the options you could choose. I've read some computer magazines, and they also recommend Dell. And, yes, I love those commercials!!! Ron