Lorraine, if you still have your other tablet (if its an Intuos anyhow-and a number of others), you might try their new drivers (just go to www.wacom.com and look for drivers). I have a 6 x 8 Intuos and had problems with Painter Classic. I wrote Wacom tech and they advised the new driver. Fixed things immediately. The driver installation is very easy too--just uninstall your old one and add the new one. Diane B