Attached Link: http://www.curiouslabs.com

If this is the tech support thread I think it is, my personal suspicion is that you may be out of memory. I think your email to tech support indicated that you have Windows 9x with 512MB of RAM and were trying to load Vicky 2 with maps along with Stephanie and some outfits. I don't know the file sizes offhand (mental note to get these figures and try them on my system), but my guess is that between the figures, clothes, maps, associated calculations, and memory required for Poser and the OS, you used up all your RAM. I'd be curious to know if the hard drive is working after the "hang", which would indicate that it's merely taking a long time to load. Also, how long did you let it sit before deciding it had crashed? Many applications will be reported as "not responding" when they're simply too busy processing something to act on user input. You may want to let it sit for up to an hour to see if the figure winds up loading. If that is the problem, get more RAM. However, consumer versions of Windows don't use RAM above 512MB making adding more RAM to those systems a wasted exercise. Therefore, if you do go the more RAM route, you should also upgrade to Windows 2000 or, better, XP Pro. Anthony Hernandez Documentation Manager Curious Labs Does the hard drive keep running after the "hang"?