Jack D. Kammerer opened this issue on Feb 16, 2000 ยท 33 posts
Larry F posted Wed, 16 February 2000 at 4:22 PM
Diane, I have the 12x9 (or 9x12 if you prefer) and have had it about a year. I have to say I absolutely love the damn thing! As a hangover from Deluxe Paint days on the Amiga, I love to draw in the computer and I used a mouse for years, but about four years ago started having shoulder pains. Ergo the tablet. The ONLY PROBLEM I have ever had with it is about once a month (really) the tablet freezes up. At first this was very frustrating to say the least. After calling their tech support, which I found to be pretty helpful, I learned that the problem wsa the wacom.dat file. I simply have to go do the DOS prompt, delete that file, and reboot. This takes about a minute, so I've just learned to live with it. In all other respects the darn thing is a true blessing and works in every program I have, i.e., Imagine for Windows, Bryce, Poser 4, Word, WordPerfect, Excel, Animator Studio Pro (oldie but kinda goodie), Gloodle, Organica, Paint Shop Pro 5/6, Streamline, and the newest VUE3. I know several other people with these tablets in varying sizes and none of them has this problem, though I have heard others have different issues. In short, that is the sole "difficulty" I have with the tablet and I do know what I would do without it - MISS it like hell! Hope that helps. Larry F