Ron, It seems to me you took her statement out of context. Personally I do't think this was an attack on you. Let me explain. Let's say a person does not know how to read, not because of any disability but rather from choice, just can't get up the gumption to take the time to learn. Should we have pity on this person for not being literate? No, it is thier choice. Take this one step further, if someone is told to go to the manual and they completly refuse not to, should we have pity on this person? Once again the answer is no, if they can't spend the few minutes it takes to get some basic info before we go into detial then they are not deserving of the detial. Keep in mind she mentioned that they have to be proud of this fact. Anyone not proud usually has the desire and drive to work at correcting the problem but other issues may be involved such as an under-developed mind, or simply lack of reference when trying to explain a situation. Those willing to try should be giving the assitance or pity the 'disability' deserves.