Welcome to my world, c1rcle. I just last night finished reinstalling all my poser stuff after crashing back around Mother's Day. Now I get to install all my Vue stuff, my PSP stuff, etc, etc. So far I only lost two serials/code keys and one of the software makers was really good about sending me the original invoice with the key. Haven't contacted the other yet (still gotta find the web address). Helpful hint for next time: Make a rolodex card for each software package and note the sn and URL then stick it in the back of your rolodex. Much easier to find than a manual or a sheet of paper. Kate