Doug, have you gotten that file yet? I believe the MSN file limit for emails is around 1 or 2MB... Heck I don't know any ISP who'd give you 28MB for email file sizes. Are you using a firewall and/or antivirus program? If so, you might try disabling them while you download. If you're not visiting any other site during that time, you shouldn't need to worry about viruses coming into your computer. If you still haven't figured this out, you might want to send me an email or IM. I used to work tech support for MSN, and we can see if there are any tricks we can try here. Ron