Thanks all, seems I'm not the only to suffer, nor am I the only one who found John's technical support somewhat lacking. John, the reason I stopped mailing you for support was that you were so rude on one occasion, that I lost heart in the continuing struggle. It amazes me that the program can have undergone so many revisions and still have such basic errors. And for the record, I'm using v2.5.0 However, I will now consider the advice I've been sent about requesting a refund...