LadyJaiven opened this issue on Jul 09, 2002 ยท 55 posts
leather-guy posted Tue, 09 July 2002 at 3:04 AM
I've bought a LOT of products here, and unless I'm exceptionally tickled by the product, I don't leave feedback even half the time - I feel Endorsements should be reserved for special circumstances (And also I've gotten more than a few I've never had occasion to use - but that's MY problem:-)). Of the few dozen products I have commented on, I've gotten acknowledgments back on about half of them - even after multiple purchases from the same Vendor. Other Vendors send me Email Thank-Yous not only after favorable comments, but also just for buying their products! About 5-8% offer me special free downloads from their sites for being customers as well, and I've been honestly honored to be asked to Beta-test new products several times. One time I took some time and composed a fairly long critique about what I felt were the good and bad points about several products I'd gotten from one Vendor who'd done several things I'd bought, The good points far outweighed the bad (which had mainly to do with how the products were packaged - dumping all the OBJ files & textures into the library folder with the CR2's was inconvenient (I prefer to be able to rename my library folders to fit my own naming conventions, and his products, I had to "hack" the CR2's to maintain my organization), and I thought if I explained it he might change his future products. I sent it to him as an IM as I didn't want to air the negative points in a public post. The only response was a terse IM along the lines of "Sorry you don't like my products". I guess it just goes to show, Creative folk like the vendors here come in all types - some friendly, some reserved. Some delighted at the thought of someone plunking money down for something they've done, and others consider it a routine business event. I do tend to look at products by vendors I've had happy dealings with more favorably than others overall, but if I see something really cool that looks well-done, I'll continue to buy from even the reticent ones....