"Would you put up with this treatment for any other product you've purchased?" Windows springs to mind here, M$ & Bill Gates have been screwing people with dodgy software for a long time & still get away with it even now. The simple fact is CL don't have any competition so they can take their time and hopefully get it right with poser5. Yes I agree it would be nice if they fixed poser4 but I don't think the Bosses in Germany would sanction or pay for it. Rob