See my problem is/was the exact opposite well kind of the same but with added joy! (insert sarcasm) I bought poser 3 awhile ago, had it installed and everything was fine. Then I had to uninstall it about a year ago or so and then when I went to install it back on I couldn't find my serial number, so I borrowed a friends, felt bad about it but I just wanted to get it up and running and curious labs couldn't send me anything except an upgrade of which I had no money for. But I didn't get to use it anyway, because I found that my CD was scratched from moving to my new house, and wouldn't install properly, so I again contacted curious labs and there was nothing they could do but give me an upgrade. Which again couldn't afford, and I didn't have access to a scanner anyway to show them my CD and manual (which is there requirement if you can't find your serial, which I think is nice by the way, nothing against CL) But to make a long story short, I finally got Poser 3 to work by purchasing one of the free versions, now I just have to figure out if I can get the P5 upgrade with my legit purchased metacreations version, since of course now I have the money. Isn't life grand! I hope they will be able to work something out. Brian