Linda, I think I can help. I've restored many old, faded, torn photos for people who had no money to pay the pros. First I need to ask you a few questions ok? 1) Type of Scanner and the settings you used when you scanned? (A screenshot would be helpful, but not neccesary) 2) Is this an actual black and white photograph or a print in a book, magazine, or an art (photo)print? If it is a photo, can you tell me the type of paper its on? (e.g. Kodak, Polaroid) I'll wait for an answer because I think you just didn't choose the right settings, but I maybe wrong. :) Anyways, I look forward to hearing from you.