Attached Link: Problems with downloads

I've been having the same problems. But no help or response to e-mails to support. I tried the vendor of one of the models, but from what I got back I do not believe that they understood my question, English may not be their first language? Anyway I would appreciate some help as well since I did spend quite abit of money in the last few days. I'd hate to have to give up on purchasing some of the fine products I have seen since I stumbled upon Renderosity's awsome site. Thanks W.B.