Hmmm Maybe I'm not making myself clear. Let me start from the top. I downloaded the core installer. ps_ac306.exe whenever I purchased the beard. I then went to the product page and downloaded ps_ac306.part2.exe and ps_ac306.part3.exe. After that, (and I've done this several times) I ran the core installer ps-ac306.exe. It went through the usual Daz install process and completed successfully. It installed the beard object, beard figure, and MAT files into the proper folders. Now, this is where the trouble begins. I first ran ps_ac306.part2.exe. I suspose it was looking for the beard files, but all I got ( and continue to get) was the ole Windows hourglass. I never say any other dialog boxes etc. I figured OK, I'll run part 3, and did. Got the same thing as part2. I did a search of my system, and no additional installers were unzipped into the geometries dazhairmilman folder or anywhere else. All I have in that folder is the beard object file. Spectre