Exactly the same thing happened to me when I installed the beard. Part 1 installed as it should, and when I double-clicked on part 2 or part 3 absolutely nothing happened, well maybe I got the hourglass for a short while. I tried to reboot the computer - no joy. The next day I tried again, and then it worked perfectly, got the dialog boxes and both parts installed. Maybe it was because I shut the machine down completely?? My OS is Windows 98 FE