I didn't have any problem installing the beard on WindowsXP Pro. I purchased and downloaded part one. Didn't notice that there were two other parts until I installed part one. I went back and got the two parts. I wondered if I would have to reinstall part one. But everything worked fine. I usually don't let the installer search for my poser installation. It takes too long. It wants to search every drive I have even though poser is only on the C drive. I just cancel the search and point it to my poser directory. I wondered about the other two files since they didn't seem to be exes. I double clicked on part 2, answered the prompts and it completed. At the end, it wanted to store the exe somewhere. It put in the obj folder for the beard. I wasn't sure if that was okay. But it doesn't seem to be hurting anything. The same thing happened with part 3. Sorry to hear that some of you had so much trouble. Kevin