Wolfgang wrote: "Due to currency risks we had to built in a "security zone" (you might remember the time when 1 Euro was only 86 US Cents) of around 7%." But the EU price WITHOUT VAT is 48% higher than US price, and if we consider VAT (20% in Italy) it goes up to 78% !!! This is a LIIIIITLE more than 7% you'll agree. So, given that the 7% is your "security zone", where does the other 41% come from?? You are the producing company, so you don't have shares to pay for distributing the product. VAT is additional to the 48% price increase. So are you going to explain us that shipping costs from the US are costing you $137 per copy??? (137$ being the difference from US to EU price exclusive of 7% "security zone") Wolfgang wrote: "Only a small part of software sales in Europe are direct/mailorder sales. Without distributors it would be undoable for a company like us to deliver product and give support to customers that are speaking Finnish, Turkish, French, Spanish, Italian, Norwegian, Swedish, Danish" But for those customers who don't need translation in support, or simply don't need support through distributors at all, like my case, you should also provide a direct sale channel for Europe, with a price comparable to that of US. But you don't. Why? Wolfgang wrote: "I assure you that our commitment to Europe and the European customers is very strong" I am sorry Wolfgang, but these are only words. The facts contradict them so far. When I go to buy Poser 5, I am asked money, I can not pay with words. So, also, when I buy Poser 5, I don't shop for words, as kind as yours are, but I am shopping for FACTS. Wolfgang wrote: "I hope that I was able to explain some of the reasons and give some answers although Im not a native English speaker." Again, I am sorry WOlfgang, but I find your eplanation and reasons largely insufficient, and not because of your English writing, which seems very understandeable and perfectly adequate to me. Best regards, Orio